Your Rights & Responsibilities at MYSS

When accessing MYSS, you have a right to:

• Be involved in making decisions that impact on you

• Be treated with respect and dignity and have your privacy respected

• Access services that are respectful of your individuality including sexual preferences and cultural background

• Lodge a complaint or provide feedback and have it dealt with promptly

• View information being kept about you

When accessing MYSS, you have the responsibility to:

• Treat all MYSS staff with courtesy and respect

• Attend appointments on time

• Let MYSS know if you can't make an appointment, are running late or have changed your contact details

• Ask questions before making decisions that impact you

For more information on the MYSS Client Services Charter or to provide feedback or make a complaint, phone or email MYSS or go to our Contact page.